Our Services
Home Care Agency Personnel Services
Training for staff Registered Nurses is key to the agency providing effective care in the home. Home Care Agency Registered Nurses should be familiar with agency rules and regulations regarding their responsibilities. Changes are constant in the home and Registered Nurses need the training to adapt quickly. Registered Nurses must know how to gather and use resources in order to be effective. Our training module focuses specifically on policy awareness and resources for success in the field. Training sessions may take place at your facility or ours.
Many Registered Nurses are first timers in the Home Care industry. Training is needed to adapt to responsibilities of the home environment. Caregiver and family relations are key elements. With home care, safety of the staff and client are of equal importance for the agency and must be managed effectively.
Supervisory visits are key to maintaining quality care in the home. Training for compliance and follow-up for visit findings will be highlighted. To guide the supervisory visit flow, forms may be formulated or redesigned for compliance and consistency among staff Registered Nurses.
The Care Plan guides care in the home. Registered Nurses are responsible for developing and revising the care plan as needed. Proper delegation and oversight by the Registered Nurse are key components of licensure responsibility. Failure to understand agency policy does not relieve the Registered Nurse of the governing State Board of Nursing statutes for Registered Nurse responsibilities.
Registered Nurses are available in our lab environment to provide training and assistance to your staff RNs in performing skills validation for new and existing agency caregivers. All areas of personal care and safety are covered. Special equipment skills validation training such as Hoyer lift is also available upon request.
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Home Care Agency Office Services
New Home Care licensure rules were effective June 1, 2018. Enforcement of the rules started September 1, 2018. New rules should be reflected in your policy and procedure manuals. Newly incorporated rules may be reviewed on a licensure audit for compliance.
Inter-office processes need to flow properly for effective management of records. Personnel and Client records should be maintained consistently and audit ready.
Developing and updating internal forms is vital to compliance, organization and effective work flow. Having the right forms in place and properly training your staff assist with compliance.
Medicaid certified agencies are reverified every 5 years. The process can be challenging and requires preparation. We provide assistance with updates to Policies and Procedures and processes needed to be successful in the reverification process.
Home Care Agency Operations
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Caregiver Services
Finding the right facility can be a daunting task when the time comes. Many times, the situation is an emergency where the primary Caregiver has gone as far as possible at home. Our services provide referrals and alleviate some of the legwork and frustration in the process.
Upon discharge from the hospital or emergency room, it is very important to follow-up with your Primary Care Physician (PCP) promptly. Although your Doctor may receive an electronic record of your visit, we provide assistance with gathering and relaying the proper information in a timely manner allowing you to get the most from your timely follow-up visit.
Medications require special attention as they are often changed on routine office visits and during hospital admissions. Discharge instructions are sometimes not detailed enough or may be misplaced upon returning home. Medication compliance is vital to prevent hospital re-admissions. Registered Nurses are available to review medication routines, schedules and drug interactions for maximum client safety.
Caregivers must take care of THEMSELVES! As a Caregiver, you may be managing your own physical and mental health issues as you function as a primary caregiver. Services available to locate home care providers and promote self-care with relaxation and hobbies.
Caregiver Resources
Get In Touch Today
If you have an entrepreneurial spirit or you already have the doors open and would like some direction, the homecare industry represents a real opportunity for you. Home Care Resources Now is a great place to start and we’re here to help you get where you want to go.